Conversational Payments for Embedded Healthcare
Enroll, activate and engage members, pharmacies and distribution partners on WhatsApp, with premiums, reminders, claims updates and payouts in one branded experience.
The industry challenge
Plans get sold. Members don't stay active.
Passive sign-ups
Cover sold at the point of sale often never turns into active, engaged members.
Missed refills and renewals
Without timely reminders, members drop off their medication and their cover.
Hard-to-support pharmacies
Partner pharmacies lack a simple way to onboard, get updates and resolve issues.
High cost to serve
Routine questions and status checks still depend on calls and manual support.
How SocialCashier fits
One conversational payment hub for the whole network
SocialCashier sits between your members, partners and systems, orchestrating payments and engagement through a single integration. Clinical, underwriting and coverage decisions stay with the organizations that own them.
Ecosystem
Orchestration layer
SocialCashier Payment Hub
Existing systems
SocialCashier is not a clinical system or an insurer, and does not provide medical advice.
Key journeys
From enrollment to pickup, in one chat
Enrollment and activation
Welcome members, verify eligibility and activate cover inside the chat.
Premium collection
Collect premiums through bank, wallet, card and agent rails.
Medication and refill reminders
Opt-in dose and refill nudges, with the nearest partner pharmacy ready.
Claims and prescription tracking
Real-time status from request and approval through to a pickup code.
Telemedicine routing
Connect members to remote doctors, labs or referrals from the same thread.
Pharmacy partner enablement
Onboarding, support, order assignments and settlement confirmations in chat.
Claims settlement and payouts
Coordinate pharmacy and partner payouts through your payment providers.
Channels
Relevant channels and payment methods
Outcomes
What the organization gains
Higher activation
More sold plans turned into active, covered members.
Higher retention
Engagement before renewal keeps members covered.
Better utilization
Members use the cover they already hold, more often.
Lower cost to serve
Routine queries handled in chat instead of by phone.
Stronger partner economics
Active members mean clearer returns for distribution and pharmacy partners.
Your brand throughout
Every message and payment carries your brand, with opt-in messaging.
Built around existing infrastructure
Works with the systems you use today
SocialCashier connects with the systems and providers you already use. It does not replace them, and it does not hold or settle customer funds.
Your Brand
The organization keeps control of the customer experience.
One Orchestration Layer
Connect channels, payment methods and providers through one payment environment.
AI-Guided Journeys
Use conversational guidance, reminders and institution-defined workflows where appropriate.
Build a Payment Experience Around Your Industry
Connect the channels your customers use with the infrastructure you already have. Tell us what you want to launch and we will get back to you.